COVID-19 Updates / Value Card Policy


As part of the Renew PEI Together plan, non-essential travel into PEI is now permitted. Visitors will require pre-travel approval. Please complete the process here.

COVID 19 Protocols and
2020 Value Card Return Policy

Value Card Return Policy
For those who have purchased 2020 Golf PEI Value Cards, Golf PEI will be offering a refund to those who may not be able to travel to PEI this summer. Please note that 2020 cards cannot be used in 2021 as we are a member-based organization and our member courses may change from year to year. To return your 2020 value card for a refund please visit here and follow the steps. The actual card must be returned to us so that we may process a refund. Please allow 4-6 weeks to processing.

Golf Course Guidelines: Phase 4 (Updated July 7, 2020)

Golf course operators on Prince Edward Island are required to implement the measures noted below to protect the health and safety of employees and players on Island courses. Additional workplace guidelines and public health measures required to be followed by all businesses can be found in the Renew PEI Together document found at

Public Health Measures:

  • Stay informed, be prepared and follow public health advice

  • Physical distancing must be observed at all times, with a minimum of two metres between individuals. This applies to all public areas as well as employee designated areas such as break areas and pro shop.

  • Adhere to mass gathering limits.

  • Encourage frequent hand washing with soap and water for at least 20 seconds; if not available, use a hand sanitizer that contains 60% – 80% alcohol.

  • Ensure enhanced cleaning and sanitizing of frequently touched surfaces.

  • Encourage vulnerable individuals to exercise caution and minimize high-risk exposures.

  • An illness exclusion policy must be in place which requires staff to stay home if they are exhibiting symptoms of COVID-19. Players exhibiting signs of illness will be asked to leave.

Course Operation:

  • Tee times will only be made online or over the phone. Book online here.

  • Where possible encourage online, debit and credit transactions.

  • Tee time intervals will be increased to ensure groups are evenly spaced throughout the entire round. Pace of play must be monitored to avoid congestion on the course.

  • Groups will consist of no more than 4 people. Physical distancing must be observed at all times, with a minimum of two metres between players.

  • Groups will be asked to wait to be called to first tee to start.

  • Club storage is not permitted.

  • One day tournaments and similar events are permitted where the total number of people does not exceed the organized gathering limit (50 in phase 4). This is to keep contact tracing manageable in the instance of a positive case. There could be potential for a second group of 50 players up to a maximum of 100 people across gatherings provided the two groups do not mix (as per the multiple gathering guidance). Pre-approval of the operational plan would be required should the total number of people involved exceed 50.

  • Lessons can be offered where physical distancing and gathering limits can be observed.

  • Driving ranges can open if physical distancing can be maintained and range balls can be cleaned and disinfected between customers.

  • Practice putting and chipping greens can open if physical distancing can be maintained and devices or systems are in place to allow removal of the ball from the hole without the player touching the flag or reaching into the hole.

  • All indoor food, beverage and retail service is suspended, except curbside pick-up or delivery. Players should be encouraged to call ahead to place orders and coordinate pick-up.

  • Retail and pro-shop sales are permitted in accordance with the Retail Guidelines.

  • Food service areas, including in-room dining are permitted to operate in accordance with the Food Premises Guidelines.

Lessen Touch Points:

  • Course furniture; benches, ball washers, shoe scrapers, rakes, club cleaners, sand dispensers, and first tee scorecard/pencil holders will be removed where possible or made inaccessible.

  • Consumables such as scorecards and pencils will be made available to each group as they arrive at the tee.

  • Devices or systems must be in place that allows removal of the ball from the hole without the player touching the pin or reaching in the hole.

  • If golf cart and pull cart rentals are permitted, they must be cleaned and sanitized between uses. Walking is encouraged to reduce the use of shared equipment.

  • Limit of one person per golf cart, unless the occupants can prove they reside in the same household or a physical barrier is in place between the players.

Education/Best Practices:

  • All staff will be trained to observe COVID-19 safety protocols and trained to recognize symptoms of COVID-19.

  • Signage will be placed in parking lots and on course encouraging physical distancing and COVID-19 safety practices.

  • Staff will ask any player/guest to leave the property if they witness any of the safety protocols being ignored.

  • When booking tee times, players will be made aware of the measures the course has taken to make it safe to play. If they book online they will receive information by email, if they call an operator will inform them.

Cleaning and Sanitizing:

  • A detailed sanitation plan requiring frequent cleaning and sanitizing of clubhouse and on-course washroom facilities must be in place, with only one individual permitted entry at a time.

  • Staff will be provided access to protective equipment which may include gloves, non-medical masks (when required), and cleaning supplies.

  • All rental equipment will be sanitized following each use.

  • Equipment (computers, mowers, etc.) should be assigned to one user as much as possible to avoid shared use and the continuous need to clean and sanitize between uses. Where equipment is share, or reassigned to a new user, it must first be cleaned and sanitized.

Note Regarding COVID-19 Situation
FROM Golf PEI - April 30, 2020

Golf PEI is a non-profit association representing provincial golf industry stakeholders and our mandate is to promote Prince Edward Island as a golf destination. Due to the COVID-19 situation, golf courses on Prince Edward Island will follow the recommendations put forth by the provincial government and the Chief Medical Officer, Dr. Heather Morrison.

Golf PEI also operates a reservation centre for tee times and golf vacations on behalf of our member courses and accommodation partners. Golf PEI does not own, manage or operate our 17 member courses.

We can assure you that after talking with many of our golf course operators, they are committed to making informed and responsible decisions and to ensure the safety of their players and the community.

For visiting golfers who have booked a stay and play golf vacation with the Golf PEI Reservation Centre, we would remind them that our cancellation policy for stay and play golf vacation packages is for a full refund 7 days prior to the scheduled arrival date. Our recommendation for our customers is to keep your booking until we know more about the status of the 2020 golf season on PEI. Our reservation team is still working and can be contacted at 1-866-GOLF-PEI (465-3734) or via email at [email protected] for changes or cancellations. Please allow 24 to 48 hours for a reply.

In 2020, we will not charge any fees whatsoever for cancellations or changes due to the situation due to COVID-19.

Please follow Golf PEI on our social channels for ongoing updates and information.

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Mark McLane

Executive Director
Golf PEI
[email protected]

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